The Programs Coordinator is responsible for supporting the day-to-day operations and administrative functions of the programs department to ensure the successful execution of organizational initiatives. This role involves providing exceptional customer service, maintaining program records, and collaborating with internal and external stakeholders to deliver impactful programs. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative environment. They are self-motivated and capable of managing multiple responsibilities while meeting deadlines with minimal supervision
Key Responsibilities:
- Stakeholder Communication: Serve as a primary point of contact for advisors, members, partners, and staff, providing accurate information and outstanding customer service.
- Membership and Program Support: Assist stakeholders with inquiries related to systems, materials, or program participation. Coordinate the distribution of program-related materials and resources.
- Program Coordination: Collaborate with team members to execute the deliverables for educational or professional programs and initiatives.
- Administrative Tasks:Provide administrative support, including preparing reports, managing records and documentation, photocopying, and organizing materials.
- Data Management: Maintain accurate records of program activities, assist with data entry, and prepare reports and presentations for stakeholders.
- Team Collaboration: Foster a positive working environment by maintaining productive relationships with staff and contributing to team morale and efficiency.
- Other Duties: Perform additional tasks as assigned to support the department and organization’s goals.
Qualifications:
- Education: Bachelor’s degree in education, business, marketing, or a related field.
- Skills and Competencies:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong organizational and multitasking abilities with a keen eye for detail.
- Effective problem-solving and decision-making skills.
- Administrative expertise in scheduling, document management, and data entry.
- Collaborative and professional communication style
- Energetic and enthusiastic about supporting organizational programs.
- Comfortable working independently and prioritizing multiple responsibilities.
- Adaptable to changing priorities and able to meet tight deadlines.
- Committed to fostering a positive and inclusive work environment.
